Questionnaire

As part of Ashton Seals commitment to improving the quality of our products and service, we would be grateful if you could spend a few moments to complete our Customer Service Questionnaire. Please select the appropriate answers, via the radio buttons below and fill in comments where relevant.

Company Name:
Postcode:
Contact Name:


1. How do you rate Ashton Seals on the following:
  Excellent Good Average Bad
Product Range
Stock Availability
Price Competitiveness


2. Regarding the times you have dealt with our Sales Team, how would you rate their:
  Excellent Good Average Bad
Courtesy
Product Knowledge
Speed of Response


3. Which of the following products does your Company use and what % of your business do we obtain:

 

Use

0-25%

25-50%

50-75%

75-100%

O-Rings

Bonded Seals

Gaskets

Lubrication

Fasteners



4. On a scale of 1-5 please give your current grading for us overall?
  1 2 3 4 5  
Very Poor Excellent


5. Are there any other Product lines that you would like us to stock?


6. Can you suggest any ways in which we can improve?


7. Did you know that within The Ashton Group we also have 2 other companies?

Ashton Corporate Clothing (Suppliers of Corporate Clothing, Workwear, Sportswear)
Would you like to receive literature on Ashton Corporate Clothing?

Ashtons (Sheffield) (Manufacturer of Plastic Packaging & Supplier of Promotional Products)
Would you like to receive literature on Ashtons (Sheffield)


8. If you would like to make any further comments can you please submit them here: